article thumbnail

Higher Education Chatbots – Everything You Need to Know

Comm100

Read more: Chatbot ROI calculator – Reduce support costs and scale your operations with AI Chatbots 5. Configure the bot’s settings, including: Bot name Language Supporting channels Bot avatar Chatbot sensitivity Choose which channels you’d like to enable the chatbot on. Multi-lingual support and live chat handoffs.

Chatbots 166
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. He also has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.