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John Oechsle: How Do You Spell CRM Evolution? With 4 C’s

Bill Quiseng

He examines the evolution of how organizations connect with their customers and how smaller and midsized businesses are finding ways to compete for customers with larger players in their space through the 4 C’s of customer information. Swiftpage is the owner of Act! , Completeness.

CRM 98
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. He also advises firms, gives out whitepapers and keynotes on co-designing practical engagement strategies that balance customer and business needs. Chip Bell – Author, Keynote Speaker, Consultant .

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Top 30 SaaS Companies in the US

SmartKarrot

The products include software for document creation, analytics, and online advertising. The Software-as-a-Service (SaaS) product comes with several features, such as 1-to-1 video calls, 3rd party app integration, custom profile screen sharing. Founded in: 2009. Today, the company has developed 137 SaaS products. Conclusion.

Company 10