How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips
Comm100
NOVEMBER 13, 2022
With live chat, agents can know more about where their customers come from, what they need, and how to help. Overall, satisfaction among live chat interactions is exceptionally high, with an average live chat CSAT score of 4.3 More than just benefiting customers, live chat has major benefits for organizations as well.
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