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Five Trends Shaping The Future Of Customer Experience In 2019

Answer Dash

I never had heard of Amazon until around the time I graduated college, and I became a customer in 2009 when I was living in Brooklyn, NY. Digital transformation is the new normal, as every company must be able to evolve and pivot as the customer changes, and so does the digital environment. That’s not the case.

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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products. In 2009 Amazon’s customers bought ebooks more than printed ones and helped the company grow its sales by 28%. This will create a positive, kind, empathic brand image in front of your customers.