Remove 2009 Remove Communication Remove Employee Experience Remove Voice of Customer
article thumbnail

Addressing the Internal Health of Your Organization

Second to None

Additionally, research that examined the link between Glassdoor ratings and stock returns revealed that those with high employee satisfaction substantially outperformed the the general stock market by earning 1.35 2] Employee Burnout. Employees want to feel heard and appreciated. Employees want to feel heard and appreciated.

Study 48
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link].