4 Great Examples of Social Media as an Effective Customer Service Tool
transcosmos Information Systems
JULY 6, 2017
Zappos has also been known to go above and beyond for their customers. In 2009 , a customer reached out because her favorite pair of shoes is no longer in stock. Xbox created a separate Twitter handle in 2009 for customer service so they can provide real-time support to gamers and users. 3. Xbox.
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