Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. Sign up for my email list and learn specific tips, approaches and phrases to help your employees help your customers. In fact, they spend more time on Snapchat than on Instagram.
Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. Sign up for my email list and learn specific tips, approaches and phrases to help your employees help your customers. In fact, they spend more time on Snapchat than on Instagram.
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Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.
SurveySensum
JULY 14, 2020
He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.
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