2007 Call Center Customer Experience Design Customer Service Training 
Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. Sign up for my email list and learn specific tips, approaches and phrases to help your employees help your customers. In fact, they spend more time on Snapchat than on Instagram.
Myra Golden
AUGUST 26, 2016
I joined YouTube in 2007 and one of the first videos I published was “The Psychology of Customer Anger.”. Sign up for my email list and learn specific tips, approaches and phrases to help your employees help your customers. In fact, they spend more time on Snapchat than on Instagram.
SurveySensum
JULY 14, 2020
He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.
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