CSM Magazine
JULY 29, 2021
It’s a US-based company that was founded in 2005. Some of the products it features include sound Hound-a music discovery app and Hound- a voice-enabled digital assistant. The company takes pride in their customized voice AI that allows people to talk to cars, smart speakers, phones, and even coffee machines.
Confirmit
FEBRUARY 5, 2020
A lot has changed in the world of CX since the ACE Awards first launched in 2005. It was all about customer feedback then. This category is specifically for those companies capturing feedback through channels using the latest technology that impact the digital experience. Not least, its name!
Second to None
JANUARY 22, 2019
Since 2005, TeleSign has tapped into the world’s growing reliance on mobile text and web-based technology. In 2016, 62.9 percent of the world’s population owned a mobile phone. Only 50 percent of that group has access to the internet while 75 percent have access to text according to Aled Miles, CEO of TeleSign.
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