2004 Customer Centricity Customer Retention Strategy 
ijgolding
JULY 27, 2016
When you consider I left GE in 2004 – over twelve years ago, that is an impressive fact. Gary’s probing went as follows: ‘What is our strategy to sustainably FIND new customers?’ Back in 1999, the concept of the ‘customer journey’ did not really exist. ’ Now that is a question.
Kustomer
NOVEMBER 1, 2021
that end, we’ve curated a customer service-centric podcast list for you to peruse and enjoy. Check out our favorite customer service podcasts, or keep reading for some entertaining podcast history. Our Top 10 List of Customer Service Podcasts. The Power of the Podcast. The rest is proverbial podcast history.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Storyminers
JULY 6, 2020
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
Storyminers
JULY 6, 2020
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
Customer Bliss
AUGUST 2, 2016
In this capacity, Jeb serves as a customer advocate and works with the Oracle organization to develop and deliver customer programs that increase customer retention, value delivered, satisfaction, and loyalty. Between 2004 and 2009, there was a gradual evolution in what Oracle did with customer feedback.
Expert insights. Personalized for you.
120 
Let's personalize your content