2004 Customer Centricity Customer Focused Presentation 
Kustomer
NOVEMBER 1, 2021
that end, we’ve curated a customer service-centric podcast list for you to peruse and enjoy. Check out our favorite customer service podcasts, or keep reading for some entertaining podcast history. Customer Success Leader – This podcast is dedicated specifically to data optimization and customer onboarding.
Storyminers
JULY 6, 2020
Bill is an award-winning speaker, blogger and writer in the areas of customer service for front-line associates and leadership for managers. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A Bob Thompson. Denise went on to head Sony Electronic Inc.’s
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Storyminers
JULY 6, 2020
Bill is an award-winning speaker, blogger and writer in the areas of customer service for front-line associates and leadership for managers. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A Bob Thompson. Denise went on to head Sony Electronic Inc.’s
Michel Falcon Experience
APRIL 23, 2019
If you know of a great customer experience story please share in the comments section of this post. I’m going to share something with you that has helped me be the best customer-centric leader that I can be for my company, team and customers. After all, it stems from the top! CBC Federal Credit Union. Okay, okay, okay.
Customer Bliss
AUGUST 2, 2016
Jeb holds the position of Senior Vice President and Chief Customer Officer at Oracle. He is responsible for driving customer-focus into all aspects of the Oracle business. Essentially, they asked customers questions — and then had very little idea where the feedback was going or if it was benefiting product enhancement.
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