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How customer intelligence software helps companies fight the survey epidemic

Alida

Scott Miller, CEO of Vision Critical and author of the ebook No Spam Surveys: Why Ad-Hoc Surveys Don’t Work , agrees. They are impersonal and generic , not connected to the data or experience of the individual customer. Customer annoyance towards surveys and, as a further consequence, declining response rates.

Software 169
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Comprehensive Guide to Lead Generation

Magellan Solutions

Ideally, the software should be able to work with your customer relationship management (CRM) system. Founded in 2004, Callbox is the largest provider of outsourced B2B lead generation services and outbound sales support for businesses and organizations worldwide. It should be easy to integrate with your own software as well.