article thumbnail

A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders. Recording Regulations: Raising the Bar.

article thumbnail

The Power of Moderation – A 2020 Perspective

Horizon CX

After earning a degree in Chemistry and performing moderately interesting work and building a moderate reputation within the field of analytical chemistry, I began to feel a bit constrained working in small spaces wearing a white lab coat and safety specs while running solitary experiments that didn’t involve contact with real people.

Airlines 100