GlowTouch

APRIL 24, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 7 Reasons Why Outsourcing Customer Support Can Give You a Competitive Advantage. In today’s rapidly changing marketplace, business executives often have to make tough choices when it comes to customer support strategy.

Competitive Advantage 52

Competitive Advantage Effort Score Return on Investment Resources 52

GlowTouch

OCTOBER 16, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Train an Elite, Efficient, Effective Support Team. Attracting new customers and retaining existing clients is difficult. It is far less costly to retain existing customers than to acquire new ones. About GlowTouch.

Training 52

Training How To Contact Center Return on Investment 52

GlowTouch

AUGUST 13, 2020

Companies that seriously investigate the possibilities associated with impact sourcing initiatives frequently find themselves at a competitive advantage compared to their industry peers. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. About GlowTouch.

Competitive Advantage 52

Competitive Advantage Return on Investment Contact Center Omni-Channel 52

GlowTouch

OCTOBER 15, 2020

An Edge Over the Competition. There is also a second competitive advantage found in impact sourcing – workforce productivity. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. It’s a dollars and cents (sense?) About GlowTouch.

Contact Center 52

Contact Center Return on Investment Competitive Advantage Study 52

GlowTouch

DECEMBER 4, 2020

If your company is looking to outsource its customer service, you may already know some benefits of outsourcing, such as lower operational costs, higher productivity, and overall better customer service. Our dedicated team of outsourcing experts are here to provide quality attention and service to all our customers.

Customer Satisfaction 52

Customer Satisfaction Return on Investment Competitive Advantage Transportation 52

GlowTouch

JUNE 18, 2020

A Competitive Advantage. We’ve already discussed the cost saving aspect of this strategy, which in itself constitutes a major advantage. If you’d like to learn more about how we can help, reach out to us today. How to Select the Right Customer Support Channels for Your Company. About GlowTouch.

Return on Investment 52

Return on Investment Competitive Advantage Contact Center Omni-Channel 52