premium global-nps-webinar-on-demand Resources Related Topics 
Kustomer
FEBRUARY 19, 2024
Now once these tickets are created, Freshdesk auto-assigns it to the appropriate agents based on their workload, expertise, or other predefined criteria — using the ‘Ticket Dispatch’ feature. This ensures that the most suitable agent handles customer queries.
SurveySparrow
MARCH 19, 2021
You can conduct product, website, and customer feedback surveys along with NPS and customer exit surveys from here. But it sure is crucial for any business to thrive in this fast-changing world. Because your growing customer base propels your company forward. This is exactly where the customer support function comes in. SurveySparrow.
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