Russel Lolacher

MARCH 13, 2023

million views), lecturer at Toronto Metropolitan University’s School of Media, podcast host of Ideas Into Action. million views), lecturer at Toronto Metropolitan University’s School of Media, podcast host of Ideas Into Action. is the answer to a chaotic world. is the answer to a chaotic world. His 2015 Talk is now at 2.1

Leadership 98

Leadership Government Employee Experience Innovation 98

Kustomer

JULY 29, 2021

The new world of commerce is being steered by social media, especially with consumer habits having turned more digital during the previous year. The power of social media is tremendous – everything is digitized , from friendships to commerce. Learn more by listening to the podcast below. E-Commerce for the Social World.

Omni-Channel 98

Omni-Channel Social Media e-support Self Service 98

Kustomer

NOVEMBER 1, 2021

The new world of commerce is being steered by social media, especially as consumer habits have turned more digital during. The power of social media is tremendous – everything is digitized , from friendships to commerce. Persona building helps brands to target the right audience and bring a fresh perspective to the drawing board.

Omni-Channel 52

Omni-Channel Strategy Social Media e-support 52

ProProfs Chat

AUGUST 8, 2019

By learning about every customer, their pain points, what they really expect and how they wish to see themselves when approaching a brand. Except, to reach that point, a business needs to make sure that they have: the right customer support team in place. You can learn a lot from someone’s failures and successes. And, how’s it done?

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Customer Service How To Airlines Omni-Channel 51