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8 Retail Innovations Reshaping Your Shopping Experience

Oracle

What recent retail innovations have you seen that allow for a great shopping experience? We asked CX professionals that question, and they let us in on the most notable retail innovations they’ve recently experienced. Retail Innovation #1: IoT enhancements. Retail Innovation #2: Video review functionality.

Retail 85
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While blockchain is still a very young technology that has yet to be fully validated, the hype around it is at its peak.

Trends 84
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. While blockchain is still a very young technology that has yet to be fully validated, the hype around it is at its peak.

Trends 84