CSM Magazine

FEBRUARY 28, 2020

The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

Self Service 59

Self Service Virtual Agent Multi-Channel Chatbots 59

CSM Magazine

FEBRUARY 28, 2020

The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

Self Service 52

Self Service Virtual Agent Multi-Channel Chatbots 52

Comm100

AUGUST 17, 2022

And if it’s not, for whatever reason, the customer is struggling, has a problem, they need to be able to seamlessly connect to a live agent. And that is you believe very strongly in omnichannel, which means across the board, I want to have an experience regardless of whatever channel I’m reaching out on.

Meeting 189

Meeting How To Airlines Virtual Agent 189

Kustomer

JUNE 10, 2021

A holistic approach to CX doesn’t stop simply at omnichannel communication. I actually called a major hotel chain that I deal with the other day and they put this big, massive automated speech thing in front of it. Let me put them into a virtual agent. Adapting to the Modern Customer’s Habits. Vasili Triant: (16:24).

Contact Center 97

Contact Center Consumers Interaction CRM 97