InMoment XI
JANUARY 16, 2024
Virtual Agents and Chatbots: Virtual agents or chatbots, powered by AI, interact with customers in real-time. These agents can engage in text-based or voice-based conversations that provide assistance, answer queries, and guide users through processes. These virtual concierges enhance the overall guest experience.
CSM Magazine
FEBRUARY 28, 2020
The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.
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CSM Magazine
FEBRUARY 28, 2020
The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.
TechSee
OCTOBER 23, 2018
Thanks for calling our Hotel. I see you are a Loyalty member since 2007, and have stayed at our property in London every year around this time. If so, I see you have 345 Loyalty points available to use towards your stay. How may I help you? Vs. Good morning, Laura. Are you calling to make another reservation?
ShepHyken
OCTOBER 5, 2020
Forever-Changed Buying Patterns Mean Rethinking Customer Loyalty by Mary Jo Yafchak. Customer Service Week is October 5-9: Learn 5 Ways to Celebrate Your Virtual Agents When They Need it Most (Thanks, 2020) by Veronica Krieg. 7 Ways to Earn and Build Customer Loyalty for Your Business by Brian Meert. by Chip Bell.
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