Guest Blog: 5 Ways To Leverage Technology For A Better Customer Experience
ShepHyken
NOVEMBER 29, 2019
Before Mark Zuckerberg revolutionized online communication with Facebook, the pace of feedback traveling via word-of-mouth was slow. This adds gamification to the customer experience mix and it could very well make your app viral. Message bots to enable round-the-clock, multi-purpose customer service.
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