CSM Magazine

JULY 28, 2022

This includes, for example, the use of passive candidate search methods in social networks, work with virtual remote teams, use of “blind” recruiting technologies, gamification, and the use of artificial intelligence for personnel selection, etc. Jira allows users to create project roadmaps to represent all ongoing projects.

Software 59

Software Management Gamification Self Service 59

CSM Magazine

DECEMBER 10, 2015

Intelecom has improved the wallboard’s functionality to accommodate the trend for motivating contact centre agents through gamification techniques. It is now possible to create wallboards for lists of named agents to display individual or group evaluation against Key Performance Indicators (KPIs).

Multi-Channel 40

Multi-Channel Gamification CRM Exceptional Customer Service 40

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Linkedin : [link]. Website : [link]. LinkedIn : [link] /.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132