Reduce Customer Churn: 5 Ways to Understand At-Risk Customers
Experience Investigators by 360Connext
JUNE 22, 2021
Or maybe they have been trying to share feedback , but don’t feel heard. Ask for input – don’t just offer training or webinars that are solely product-centered. Others might be motivated by gamification. Seek feedback when a customer leaves. Use that information to inform your roadmap for improvements.
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