Website findability: How autocomplete and semantic search affect the customer experience
Inbenta
JULY 5, 2021
are great entertainment if you’re not in a rush or are in the mood for some free laughs. How might inaccurate or irrelevant results affect your experience? It’s also not a positive for your business, as every call or email into your support center costs time and money that could otherwise be avoided with stronger self-service tools.
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