Customer Guru
AUGUST 21, 2018
He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars. John is consistently helping his clients create a magical customer experience like Disney.
Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Myra Golden.
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Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Myra Golden.
SurveySparrow
APRIL 3, 2021
If employees are benefiting from training, it’s worth it. . If you agreed with the first two statements, you haven’t had a wonderful experience with training sessions and seminars in the past. At the workplace, employee training, seminars, and upskilling courses are nothing new. What type of results?
Bold360
DECEMBER 1, 2016
With a focus on digital marketing, he is passionate about helping small businesses grow and achieve a positive ROI from all their marketing efforts using common-sense marketing and modern tools. Focusing on the customer experience without first considering the employee experience is putting the cart before the horse.
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