CSM Magazine

JULY 2, 2017

How many processes in your business can cause a Moment of Misery? Shep Hyken explores how some customer complaints can be avoided by making common-sense changes. My friend went to dinner with his wife to celebrate their anniversary. The server overheard them talking about how many years they had been married and was flattered they chose to spend their special night at the restaurant.

Advertising 63

Advertising System Company Customers 63

Magellan Solutions

JULY 2, 2017

Insurance operations can be a little bit difficult and tiring. Claims processing for one takes a lot of time as the process is meticulous and needs a lot of attention. There are insurance companies that are looking for outsourcing companies that will provide them the best service and will give them what they need. On the other hand, there are many outsourcing companies that provide claims processing support for insurance business.

Insurance 63

Insurance Company Travel Industry 63

CSM Magazine

JULY 2, 2017

In a world where automated emails are deleted without a second thought and more and more businesses are opening their doors every day, you need to stand out if you want to get noticed. You can do this through personalisation, which not only includes the personal experience you give your customers, but also how you present your brand. Chances are that if you’re out and about, you want to advertise your brand through banners and flyers where you can.

Brands 40

Brands Advertising Culture Consumers 40