Why Customer Service is Important to Businesses: Top 5 Reasons
ProProfs Chat
SEPTEMBER 20, 2019
companies lose more than $62 billion due to poor customer service. Bad customer service has become a major business problem today. Following a trip made from Chicago to Paris, Hasan Syed, one of the customers, was frustrated at British Airways’ inability to tackle the issue of lost luggage. Improves Customer Retention Rate.
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