Customer Service Exceptional Customer Service Gamification Webinar 
CSM Magazine
AUGUST 4, 2023
Gamify Your Experience Over recent years, gamification has gained increasing popularity due to its dual capability of engaging users while delivering educational value. By gathering feedback directly from customers, businesses can make data-driven decisions to enhance their offerings and improve overall customer experience.
Stella Connect
JANUARY 4, 2022
Customer service coaching refers to the practice of ongoing communication between the agent and their manager to hone in on how to improve on specific skills, achieve specific goals, and develop their craft so they can handle even the most difficult customer interactions. Coaching Customer Service Agents for Individual Growth.
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Stella Connect
APRIL 17, 2018
If you’re in a call center performance management role, you’ve probably invested a lot of time and energy in your customer service training and coaching programs. You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. Coach your service team strategically.
Stella Connect
APRIL 17, 2018
If you’re in a contact center performance management role, you’ve probably invested a lot of time and energy in your customer service training and customer service coaching programs. You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease.
NobelBiz
MARCH 23, 2022
How do you plan to measure the customer service process? Check our webinar session for contact center decision-makers who are exploring the implementation of omnichannel technology in their organizations. These ways include helping agents in developing client relations and offering exceptional customer service and experience.
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