Customer Service Representative Customer Service Strategies eBook ROI 
TechSee
MARCH 7, 2022
The role of technology is more important than ever in improving customer service and operational efficiencies. Let’s dive into the nuts and bolts of customer self-service and see how it can impact and benefit your business. . Download our eBook: What Self Service Will Look Like in 2025 .
Comm100
JUNE 13, 2018
A study by the American Marketing Association shows that live chat can increase conversions by at least 20 percent and that the typical ROI rate from paid live chat software for sales teams is about 300 percent. The same report states that customers that use live chat are three times more likely to make purchases versus those who don’t.
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