Customer relationships Employee Experience Fashion Online Experience 
Lumoa
NOVEMBER 17, 2022
Customers search for easy shopping solutions on clear, engaging websites. In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs.
Qualtrics
OCTOBER 10, 2019
To provide the levels of ease and personalization customers now expect, brands must engage their audiences seamlessly across all touchpoints. Employees have an important role to play in making that happen. Multiple channels, one customer relationship. Oasis – merging online and in-store fashion retail.
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