Customer Relationship Management Customer Retention Customer Service Strategies Workshop 
Comm100
OCTOBER 8, 2016
Your customer retention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customer retention plan that can lead to long-term customer loyalty.
Customer Guru
AUGUST 21, 2018
DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. He helps brands achieve improved customer experience, customer loyalty, and branding by his keynote speaker presentations and workshops. John Formica Follow @JohnFormica.
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ShepHyken
JULY 24, 2023
They have elevated customer service expectations and demand nothing short of perfection. While it may require considerable effort, it is all important to focus on branding for customer retention. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author.
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. For 30 years Fortune 500 leaders have tapped Kate Nasser, The People Skills Coach to create dynamic inspirational leadership, high performance teamwork, and superior customer experiences.
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. For 30 years Fortune 500 leaders have tapped Kate Nasser, The People Skills Coach to create dynamic inspirational leadership, high performance teamwork, and superior customer experiences.
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