SurveySensum

NOVEMBER 22, 2023

of e-commerce website visits are converted to purchases on desktop, versus 3.3% So, let’s explore the different ways you can invite your customers in for a chat: 1. For example, if you run a fashion e-commerce site, you can create a survey asking customers to choose their favorite fashion trend.

Feedback 52

Feedback Customer Insights e-support Social Media 52

ECXO

MAY 29, 2024

Closer Alignment with Customer Needs: Perhaps one of the most significant benefits is the ability of cross-functional teams to align more closely with customer needs and expectations. This close alignment helps in not only meeting but exceeding customer expectations, fostering loyalty and driving long-term success.

Innovation 52

Innovation Culture e-support Feedback 52

Kustomer

JULY 29, 2021

E-Commerce for the Social World. I didn’t think Chicago style pizza was part of that, but you can buy stuff like medication and fashion and tools and groceries, everything all to Pam’s point, just with the click of a button. The line between social media, mobile commerce, and e-commerce, it’s increasingly blurred.

Omni-Channel 98

Omni-Channel Social Media e-support Self Service 98

ProProfs Chat

JUNE 15, 2020

Your growth can be based on: Market penetration , which is succeeded if you achieve to sell larger amounts of your products to your current customers; Market development, which includes expanding your business to new markets and customers (opening new regional stores, globally expanding e-commerce, etc.);

Strategy 105

Strategy Social Media e-support Software 105

Kustomer

NOVEMBER 1, 2021

Social commerce is a kind of e-commerce that uses online social networks to help in the buying and selling of goods and services. I didn’t think Chicago style pizza was part of that, but you can buy stuff like medication and fashion and tools and groceries, everything all to Pam’s point, just with the click of a button.

Omni-Channel 52

Omni-Channel Strategy Social Media e-support 52

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Arie Goldshlager.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Arie Goldshlager.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130