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Guest Blog: How to Give Your Service Mantra Real Meaning

ShepHyken

I like to ask audiences I speak to for examples of companies with customer-focused cultures. This might lull you into thinking you can create a customer service mantra for your organization and Presto! you’ll magically have a customer-focused culture too. Having one can give your employees clear direction.

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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

Create a positive customer-centric culture amidst the support team. Create better customer loyalty programs. Improve your existing customer success strategies. Identify loop-holes that may hamper customer experience. Increase customer satisfaction score. The Service Culture Handbook.