Customer Experience Design, Customer Relationship Management and Telecommunications

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. She is a leader of the women in the CX community and host of the podcast ‘Inspiring Women in CX.’

Customer Experience

Customer Experience Consulting Multi-Channel Leadership

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

Software

Software Customer Experience Company CRM

Customer Experience Update

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

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