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Preparing for the Connected Customer

Alliance by IFS

Mobile technology has become a part of the everyday lives of most customers, which has created a massive shift in customer expectations when it comes to service. Because there is a clear return on investment (ROI) both in efficiency and cost savings, as well as in customer relations. Customer engagement.

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2022 Energy & Utilities Outlook

West Monroe

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Regpack’s technology is based on Asaf’s Ph.D. Technology considerations must take into account the entire customer lifecycle and brand experience. Beyond that, what individuals do not know about future-proofing their technology can hurt the long-term organization.