SmartMessage Blog

APRIL 14, 2023

We can explain the word webinar as a seminar organized on the Internet. Reporting and Analysis Advantage: One of the most challenging issues regarding events is performance tracking. Participation and engagement levels are hard to measure in physical activities. What are the Features of a Webinar Known as Internet Seminar?

Marketing 52

Marketing B2B e-support Social Media 52

BirdEye

FEBRUARY 21, 2023

Managing social media with a dedicated social media manager Social media managers are responsible for planning, implementing, and monitoring the company’s social media strategy in order to increase brand awareness and improve customer engagement. Also, check out the 13 social media metrics you should be tracking.

Social Media 98

Social Media Management Multi-Channel Analytics 98

Bold360

DECEMBER 1, 2016

One feature that can help companies act on surveys is integration with CMS or customer service software. Or, you can choose a customer service. software option with built-in customer experience functionality. Perhaps more importantly, it’s essential that the reports your software provides are readable and actionable.

Software 40

Software Customer Experience Company CRM 40