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Do ‘captive customers’ deserve customer service excellence?

Vonage

Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Customer service excellence has no boundaries. Your Service” books and founder of UP! Your Service. Dead organizations collect only dead wood.

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Do ‘captive customers’ deserve customer service excellence?

Vonage

Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Customer service excellence has no boundaries. Your Service” books and founder of UP! Your Service. Dead organizations collect only dead wood.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She’s got more than 25 years of experience (both client-side and vendor side) helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She’s got more than 25 years of experience (both client-side and vendor side) helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].