Remove Customer Confidence Remove Customer Focused Remove Customer Service Training Remove Social Media
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5 Top Customer Service Articles for the Week of June 3, 2019

ShepHyken

My Comment: And, here’s another list – and another ten ideas – that will help you create a level of customer service and experience that will “ensure greater customer success stories” in your business. 5 Customer Experience Basics to Avoid a Customer Service Nightmare by Erin Ollila.

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5 Top Customer Service Articles for the Week of June 24, 2019

ShepHyken

My Comment: If you want customers to come back, they must have confidence that the experience they have with you will be consistent and predictable. This article focuses on one of the key strategies in driving customer confidence, and that’s creating trust. 10 Examples of Great Customer Service by Nextiva.

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5 Top Customer Service Articles of the Week 9-27-2021

ShepHyken

Just as you want the customer to experience an easy process and system when they do business with you, the same applies to your employees. 5 Ways to Make Your Customer the Hero on Social Media by Chris Kim. (PR Find ways to promote your customers on social media. It’s a simple idea.

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Customer Satisfaction Is the Enemy of Exceptional Customer Service

ShepHyken

And, according to Nate Spears, the Chief Operations Officer and Co-Founder of ClearSource, exceptional customer service is anything you do beyond that is better than just good. His company, ClearSource provides customer support via phone, email, chat and social media for companies that want to outsource their customer service.

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5 Top Customer Service Articles For the Week of November 14, 2016

ShepHyken

Each department within an organization develops a set of customer strategies that is independent and solely based on the objectives set forth in that department. My Comment: One of the best ways to create customer confidence is by creating a consistent customer experience. For information contact or www.hyken.com.