TechSee

JUNE 16, 2022

Eric’s favorite motto is “The Customer Experience is Paramount and must be the driving force to any organization.” His YouTube channel is a fantastic source of inspiration about customer experience and customer centricity in a digital world. Tom Hinds, SVP Customer Engagement at Advocate Aurora Health.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

SurveySensum

JULY 14, 2020

James Dodkins – Customer Experience Influencer, Keynote Speaker, Author, CX Trainer. International Keynote Speaker, Trainer, and Content Creator, James Dodkins is named as the UK’s #1 CX Influencer by Customer Experience Magazine. Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Survicate

MARCH 20, 2019

He also mentions that a customer-centric focus brought the company to initiate an entire conference, NextCon, around the subject. “ When I took over as the sales trainer, I adopted a more customer-centric sales approach. Let’s take a look at what it takes to take customer feedback potential to the fullest.

Tips 85

Tips Customer Centricity Social Media Insurance 85