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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

Eric’s favorite motto is “The Customer Experience is Paramount and must be the driving force to any organization.” With a career spanning over 20 years, Eric has an extensive amount of experience in Contact Center and 3rd party and onshore vendor management. Tom Hinds, SVP Customer Engagement at Advocate Aurora Health.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

James Dodkins – Customer Experience Influencer, Keynote Speaker, Author, CX Trainer. International Keynote Speaker, Trainer, and Content Creator, James Dodkins is named as the UK’s #1 CX Influencer by Customer Experience Magazine. Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum.