Customer Care Report Return on Investment Seminar 
Grade.us
JANUARY 28, 2020
The more attractive your profile the better your return on investment. If you are concerned that a particular review may be incorrect, please contact Customer Care.” Avvo provides detailed reporting showing you how your ads and listings are performing. Review platforms can be used in one of three ways.
Bold360
DECEMBER 1, 2016
“The biggest mistake companies make evaluating and purchasing customer care software is…” Not utilizing the power of their CRM! CRMs are under-utilized for customer retention. Very few companies actually extend the pipe to include critical customer care steps such as “CHECK-IN” or “ISSUE RESOLUTION”.
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