15 Best NPS Tools & Software in 2024 [Free Version, Features & More]
SurveySensum
NOVEMBER 23, 2023
It also observes customer experience throughout the customer journey, so you can follow trends and take important actions to prevent churn. In addition, it lets you track and analyze the customer sentiments shared in reviews and on social media. Features like tagging, segmentation, custom reports, and dashboards.
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