What is Customer Attrition and Customer Attrition Rate
SurveySparrow
FEBRUARY 27, 2021
Any business that depends on revenue from customers should keenly track this Key Metric at regular intervals of time. What is Customer Attrition? The term Attrition refers to the number of people who move out of a larger group or gradually start dwindling in numbers. Terminating a long term Service Agreement.
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