Culture Customer Relationship Management Customer Service Training Workshop 
Comm100
JUNE 30, 2016
According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.” ” And customer service training is vital to maintaining excellent customer relations. Image source: ALISON.
Comm100
OCTOBER 8, 2016
For this reason, we’ve compiled a list of 15 customer retention strategies that can ease your pain and help you develop reliable, long-term customer loyalty. Relationship Marketing Strategies. Special workshops and events. Your customer service team is the main point of contact for the majority of your customers.
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Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. You won’t find Hilary on too many “Customer Service Thought Leaders” lists, but she has one of the most extensive articles on customer service you’ll find on the internet.
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. You won’t find Hilary on too many “Customer Service Thought Leaders” lists, but she has one of the most extensive articles on customer service you’ll find on the internet.
SurveySensum
JULY 14, 2020
She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). LinkedIn : [link]. Website : [link]. LinkedIn : [link].
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