CRM Customer Retention Lifetime Customer Roadmap 
SmartKarrot
JANUARY 5, 2021
Internationally recognized as a Customer Experience Authority, Author, and Speaker, Don is supremely known for his contributions in the marketing and business competition domains. Being the Co-founder of CX Speakers LLC , he conducts workshops on Customer Success and thought leadership around customer relationships and marketing technology.
SurveySensum
JULY 14, 2020
Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. LinkedIn : [link].
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