CRM Customer Change e-support Sales 
Magellan Solutions
JULY 28, 2021
With the internet having already driven major progress on the first two customer needs, attention is now turning to convenience. . Ultimately, an omnichannel strategy can help drive increased sales and revenue. Meet customers where they are. Sales channels. Omnichannel retail creates a range of customer touchpoints.
Chattermill
MAY 12, 2019
We’ve also picked up a ton of insights by making our way through lots of books written by Customer Experience Guru's. Customer Experience Books. The Effortless Experience dives into the CX world, debunking myths about the industry like the emphasis on dazzling and delighting customers over making things easy on them.
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