UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omni-Channel 90

Omni-Channel Consumers Brands Contact Center 90

UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omni-Channel 72

Omni-Channel Consumers Brands Contact Center 72

Comm100

FEBRUARY 6, 2018

Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. A leader in help desk services, Zendesk now has over 2,000 employees and serves 114,000 customers in 150 countries and territories.

Software 104

Software Customer Engagement Engagement Omni-Channel 104

Brad Cleveland Blog

JANUARY 26, 2016

The post Staffing for Mobile appeared first on Brad Cleveland.

Multi-Channel 26

Multi-Channel Mobile Customer Service Contact Center Customer relationships 26

Brad Cleveland Blog

JANUARY 26, 2016

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Multi-Channel 21

Multi-Channel Mobile Customer Service Contact Center Customer relationships 21

Brad Cleveland Blog

JANUARY 26, 2016

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Multi-Channel 20

Multi-Channel Mobile Customer Service Contact Center Customer relationships 20

Brad Cleveland Blog

DECEMBER 2, 2014

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Strategy 20

Strategy Customers Multi-Channel Mobile Customer Service 20