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Visual Automation: Boost Agent Productivity with Smart Eyes

TechSee

But while happy customers are vital to the success of a business, happy representatives are equally important, especially with high agent attrition rates presenting a real challenge for contact enters in 2019. The post Visual Automation: Boost Agent Productivity with Smart Eyes appeared first on TechSee.

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Agent Performance in an AI Driven World

Talkdesk

Many have, however, reached a consensus regarding its likely impact on contact center workflow. To read the full article download the Special Report on Agent Performance by clicking the button below: The post Agent Performance in an AI Driven World appeared first on Talkdesk.