Myra Golden

JULY 31, 2019

Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. According to Newsweek magazine, the stress level of consumer services professionals is comparable to that of air-traffic controllers and police officers. Anna Hoang, Customer Support Specialist I, Vertafore. “

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Social Media Course Training Customer Care 55

Myra Golden

MARCH 18, 2020

Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. According to Newsweek magazine, the stress level of consumer services professionals is comparable to that of air-traffic controllers and police officers. Anna Hoang, Customer Support Specialist I, Vertafore. “

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e-support Course Social Media Call Center 52

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

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Software Customer Experience Company CRM 40