Consulting Customer Experience Design Gamification Leadership 
Michelli Experience
JANUARY 17, 2017
Over the years, as a customer experience consultant, I’ve increasingly become a student of “game theory” and of the “gaming industry.” Game theory obviously plays a role in “gamification” of mobile apps, online contests, or even the creation of buying incentives. I sense I am not the only one. For example, Thomas J.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link].
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Stella Connect
JANUARY 4, 2022
Agnieszka Anna Jozwiak, CX & UX Consultant, Business Integrity Manager at Facebook. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design. Clarify expectations at all levels.
Stella Connect
APRIL 17, 2018
Agnieszka Anna Jozwiak, CX Consultant, CXPA. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design. A crucial rule of a thumb is to motivate in public and develop face-to-face.”.
Stella Connect
APRIL 17, 2018
Agnieszka Anna Jozwiak, CX Consultant, CXPA. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design. A crucial rule of a thumb is to motivate in public and develop face-to-face.”.
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