Connections, Customer Experience Professionals, Feedback and Online Experience

SAP CX Live Munich Recap: 3 Universal CX Challenges for Big Brands

Experience Investigators by 360Connext

NOVEMBER 12, 2019

Data integration is absolutely essential to really understand customers and meet their needs. While most companies have invested in technology like marketing platforms and customer feedback systems, it’s less common that we have a centralized way to put this all together. Trust is built over time, but lost instantly.

Brands

Brands Customer Journeys Technology Policies

How NLP, ML and Deep Learning Can Transform Your CX Strategy

Chattermill

NOVEMBER 4, 2018

Customer Experience. The post aims to give the reader a gentle overview of NLP, ML and Deep Learning and make the connection of how it can be applied in the context of customer experience and support. Deep Learning. Natural Language Processing. Machine Learning. Machine learning Image.

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Strategy Social Media Analytics Analysis

Customer Experience Update

SAP CX Live Munich Recap: 3 Universal CX Challenges for Big Brands

How NLP, ML and Deep Learning Can Transform Your CX Strategy

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